Terms of service

TERMS & CONDITIONS
Effective Date: [Insert Date]

Welcome to SparkBliss.org.

These Terms & Conditions govern your use of the SparkBliss website and the purchase of products under the brands Spark Bliss and Skin Secret. By accessing or purchasing from our website, you agree to comply with these terms.

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1. GENERAL INFORMATION
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SparkBliss operates as an online store offering cleaning products, personal care products, and wholesale distribution services within Bangladesh.

By using this website, you confirm that:
β€’ You are at least 18 years old.
β€’ You are legally capable of entering into binding contracts.
β€’ You will provide accurate and truthful information.

We reserve the right to refuse service to anyone at any time.

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2. PRODUCTS & AVAILABILITY
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All products are subject to availability.

We reserve the right to:
β€’ Modify or discontinue products without notice.
β€’ Limit quantities per order.
β€’ Update product pricing at any time.

Product images are for illustration purposes. Minor packaging variations may occur.

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3. PRICING & PAYMENT
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All prices are listed in Bangladeshi Taka (BDT).

We accept:
β€’ Cash on Delivery (COD)
β€’ Mobile Banking (bKash/Nagad/Rocket)
β€’ Bank Transfer (if applicable)

SparkBliss reserves the right to cancel orders due to:
β€’ Pricing errors
β€’ Fraud suspicion
β€’ Inventory issues

Shipping charges (if applicable) will be clearly mentioned at checkout.

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4. ORDER CONFIRMATION
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An order is confirmed only after:

β€’ Successful order placement
β€’ Confirmation via phone, email, or WhatsApp

SparkBliss reserves the right to cancel unverified orders.

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5. SHIPPING & DELIVERY
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Estimated delivery times:
β€’ Inside Dhaka: 1–2 working days
β€’ Outside Dhaka: 2–4 working days

Delivery timelines are estimates and may vary due to external factors.

Customers must inspect products at the time of delivery.

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6. RETURNS & REFUNDS
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Returns are subject to our Return Policy.

Used or opened products cannot be returned unless defective.

SparkBliss reserves the right to reject return claims that do not meet policy conditions.

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7. WHOLESALE TERMS
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Wholesale pricing and distribution partnerships are subject to approval.

Wholesale partners must:
β€’ Follow agreed pricing policies.
β€’ Maintain brand integrity.
β€’ Not misuse brand materials.

SparkBliss reserves the right to:
β€’ Terminate wholesale agreements.
β€’ Modify wholesale pricing.
β€’ Restrict distribution rights.

Wholesale returns are accepted only in case of damaged or incorrect supply.

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8. INTELLECTUAL PROPERTY
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All content on this website including:
β€’ Logos
β€’ Brand names
β€’ Product designs
β€’ Images
β€’ Text
β€’ Graphics

Are the property of SparkBliss and Skin Secret.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

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9. LIMITATION OF LIABILITY
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SparkBliss shall not be liable for:

β€’ Indirect or consequential damages
β€’ Delays caused by third-party logistics
β€’ Allergic reactions due to undisclosed customer sensitivities

Customers are responsible for checking ingredients before use.

Use products as directed on packaging.

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10. USER CONDUCT
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Users agree not to:

β€’ Submit false information
β€’ Attempt to hack or damage the website
β€’ Misuse discount codes
β€’ Engage in fraudulent transactions

Violations may result in account suspension or legal action.

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11. PRIVACY
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Customer data is handled in accordance with our Privacy Policy.

We do not sell personal information to third parties.

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12. GOVERNING LAW
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These Terms & Conditions are governed by the laws of Bangladesh.

Any disputes shall be resolved under the jurisdiction of Bangladesh courts.

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13. CHANGES TO TERMS
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SparkBliss reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of updated terms.

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For questions regarding these Terms & Conditions, please contact:

Email: [Insert Email]
Phone/WhatsApp: [Insert Contact Number]

Thank you for choosing SparkBliss.